What is Gamification you ask? Gamification is applying game-design to non-game applications. The main objective is influence employee or customer behavior in order to motivate them, in a fun and entertaining way, to solve a problem or execute a business process. There are many potential applications of Gamification across all business processes. Gartner has said that they believe 70% of the Fortune 2000 corporations will have implemented a Gamification application by 2014. Market leaders include Badgeville and BunchBall. Other companies in the space include Crowdfactory, Gamify.it, Hoopla, Kudos, ObjectiveLogistics and Rypple (a salesforce.com company).
The following is a list of articles and blog posts I have uncovered in my research that discuss the potential for Gamification in 2013.