Social Business Trends and Prediction Articles for 2014

When implemented successfully, social collaboration technologies connect people to other people, both within an enterprise and externally across enterprises. When people get connected digitally, it strengthens the relationships those people have with each other. And it increases the productivity of those people relative to the business transactions they are conducting.

I recently published my trend report  Social Business Trends to Watch in 2014.   The report provides an overview of Social Business and what sub-trends to watch in 2014.

Below I’ve provided you a list of 10 articles that I thought you might be interested in

Source Title
AIIM 2014: The Year Collaboration Goes Social through People
Altimeter Group 2014 Trends: Organizing Around the Social Customer
MindlinkSoft What’s next for business collaboration? Six Trends emerging in 2014
Colligo  Top 5 Mobile Collaboration Predictions For 2014
Altimeter Group Infographic: State of Social Business 2013 and Outlook for 2014
NMK Workplace collaboration technology to mature in 2014
Clara Shih (hearsay Social) Big Idea 2014: Social Business Grows Up
Forbes 2014:  The Year Social HR Matters
Jim Whitehurst Big Idea 2014: Collaborative Innovation Shaping and Changing Our World
View Do Labs Enterprise Social 2014 Predictions

You can download my report via slideshare.

Enterprise IT Security Trends and Prediction Articles for 2014

Security is one of those long term trends that just continues to grow in importance and size. Information security professionals face the challenge of detecting an ever increasing number of threats.

Consumerization, social, mobile, cloud, big data and IoT are all contributing an increased risk of security and data breaches . The data center is more vulnerable than ever. New threats emerge daily and even hourly and we hear reports of major attacks daily on the nightly news.

I recently published my trend report Enterprise IT Security Trends To Watch In 2014 out on slideshare.  This  trend report provides an overview of Enterprise Information Technology Trends to Watch in 2014.

Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
Channel Pro Cybersecurity: The landscape in 2014
Trusteer The Most Dangerous Malware Trends for 2014
Information Age 8 cyber security predictions for 2014
ZDNet Cybersecurity in 2014: A roundup of predictions
PCWorld Security prediction for 2014: It will get worse
PerspecSys Cloud Security – 5 Predictions of What We’ll See in 2014
Enterprise Networking Planet 5 Network Security Predictions for 2014
Real Business 14 IT security predictions for 2014
Info Security Top 13 Cyber Security predictions for 2014…
Cisco Our Unofficial Top Ten Cyber Trends for 2014

 

Information Technology Trends and Prediction Articles for 2014

The information technology industry is already heading into a period of amazing transformation. Trends such as cloud computing, mobile, social business, big data and analytics are the enabling technologies that are part of a new computing platform…a platform that all business must get on quickly. This means leaving legacy applications behind and quickly adopting new applications that are built on the new enabling technologies. A critical requirement is that this new platform must be built and designed from the ground up with enterprise wide security in mind.

Other new technologies that are quickly coming into play include Internet of Things, Cognitive Computing, and Digital Services. All of this flurry of activity requires a new breed of application software developer who can leverage all the new technologies and build that computing platform that will allow companies to survive….and thrive into a future that is digital.

I recently published my trend report Information Technology Trends to Watch in 2014 out on slideshare.  Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
Forbes Top VCs Predict Where They’ll Invest Their Money In 2014
DigiTimes 10 technology predictions for 2014
Aspect.com Top B2B Tech Trends for 2014
Customer THINK Top B2B Tech Trends for 2014
Tech Cocktail Big Trends to Look for at 2014 CES
TechnoBuffalo Top tech trends in 2014 (video)
Two Thirds Done 10 Predictions for the Computer Industry for 2014
Appirio The Coming Disruption: 2014 Technology Predictions
CMSWire Forrester: Top Tech Trends Say Hold onto Your Virtual Hat
Market Watch Top tech trends in 2014 and what they mean to investors (slideshow)
HuffingtonPost 4 Big Trends in 2014 — Social/Mobile/Data in the Cloud

 

2014 Technology Trends Research

While everyone was enjoying the holiday break, I was researching emerging technology trends and predictions for 2014.

I’ve selected 10 trends for my list this year.  I have about 20-25 trends I am really tracking, but I am only able to profile 10 at this time.   Throughout the rest of 2014 I hope to profile some of the others.   Some of the trends on my list are more mature in their adoption and development than others.  However, those that made my list are the trends that I feel CIOs and IT leaders will be wanting information on.

My trend reports always provide a rich set of resources that community members can use to learn more about the trend.   These trend reports are 15-20 pages and typically have the following table of contents:

  1. Quotes from Analysts that define the trend and the market size or growth
  2. Important developments / predictions about this overall trend we should watch in 2014
  3. Overall trend adoption drivers & challenges as well as implications
  4. Links to Industry Analysts sites and blogs that talk about this trend
  5. Links to important Industry and Business publications/websites that talk about this trend
  6. Links to major IT Industry Vendors websites/portals for this trend
  7. Links to social media platforms, networks, and communities that are organized around this trend
  8. A list of online Influencers that regularly post on Twitter
  9. Websites and resources on ibm.com (my employer) that relate to this trend
  10. Selected reports and white papers about this trend that I have found online.
  11. Selected books, videos, and other related resources

If you follow me out on social media or this blog,  you’ll always have the latest news on these trend reports.

Gartner Top Ten Strategic Trends for 2014

Gartner top-10-strategic-trends-2014-gartnerIn case you missed it, Gartner recently announced their latest revision to their strategic technologies list.   The revised list is announced annually at the Gartner Symposium/ITxpo in Orlando.  This post provides an overview of the trends on Gartner’s list of Top 10 Strategic Technology Trends for 2014.  The ten are all very important, but I wonder why Big Data, Analytics, and Social are not mentioned.  Regarding #9 Smart Machines, I think we are a few years away from seeing a smart machine market fully develop, but when cognitive systems do go mainstream, the impact will be highly disruptive across all business processes and enterprise applications.

1) Mobile Device Diversity.   Gartner says the explosion of mobile devices and user interfaces will make “everything everywhere” strategies unachievable from now through 2018.  Bring your own device (BYOD) programs have caused IT and Finance organizations a bunch of stress.   Gartner recommends a complete review of BYOD programs to better define expectations and to balance flexibility with confidentiality and privacy requirements.

2) Mobile Apps & Applications.  Gartner says HTML5 and mobile browsers will be the focus of enterprise application development.   Developers should focus on improving the user interface via richer voice and video in order to connect people in new and different ways.   It’s like a gold rush era for creating apps for all different and we should not expect any consolidation to happen soon.

3) The Internet of Everything.   Internet of Things (IoT) is now increasingly being referred to as the Internet of Everything (IoE).  Sensors and devices are increasingly being embedded into all sorts of enterprise assets and consumer items.    Gartner says that most organizations have not yet fully grasped the potential of IoE and not operationally or organizationally ready.   Gartner identifies four basic usage models that are emerging:  Manage, Monetize, Operate, Extend and recommends these four basic models should be applied to any of the four “internets” (people, things, information and places).

4) Hybrid Cloud and IT as Service Broker.   Gartner says the future of cloud computing are hybrid clouds.  This is an environment where clouds can talk to each other.  So enterprises should design private cloud services fro the ground up so that full integration/interoperability is possible. 

5) Cloud / Client Architecture.  Gartner says that cloud and client computing models are shifting.  In the future cloud and client architecture, the client is a rich application running on an Internet-connected device, and the server is a set of application services hosted in an increasingly elastically scalable cloud computing platform. The cloud is the control point and system, and applications can span multiple client devices.

6) The Era of the Personal Cloud.   Gartner says that there is a shift in importance coming away from personal devices and towards personal cloud services.   Users will use a collection of internet connected devices.   The personal cloud and the applications we all run as individuals will become the core control point.

7) Software Defined Everything (SDx).   Gartner sees an increased role for software in the datacenter.   Software is now able to data center more hardware more efficiently and easily than ever imagined before.  With Software-Defined Everything, the computing infrastructure is virtualized and delivered as a service.  Gartner says there is growing market momentum for improved standards for infrastructure programmability and data center interoperability driven by desires to implement cloud computing, DevOps and fast infrastructure provisioning.

8) Web Scale IT.  Gartner says that large cloud services providers such as Amazon, Google, Salesforce.com, and others are re-inventing the way in which IT services can be delivered.  Gartner recommends that IT organizations should align with and emulate the processes, architectures, and practices of these leading cloud providers.

9) Smarter Machines.  Gartner suggests that the “the smart machine era will be the most disruptive in the history of IT”.  Gartner further predicts that “Through 2020, the smart machine era will blossom with a proliferation of contextually aware, intelligent personal assistants, smart advisors (such as IBM Watson), advanced global industrial systems and public availability of early examples of autonomous vehicles.   Gartner says that the market for smart machines will include solutions like

  • contextually aware, intelligent personal assistants
  • smart advisors
  • advanced global industrial systems
  • autonomous vehicles

10) 3D Printing.  According to Gartner, 3D printing is not just for printing toys and jewelry.  Gartner says that 3D printing will have a high impact on many industries, including consumer products, industrial and manufacturing.   Gartner is predicting that shipments of 3-D printers will grow 75 percent in 2014 and 200 percent in 2015.

For more, check out the press release here or attend the December 13 Webinar

IDC Retail Insights: Predictions for 2012 for the Retail Industry

IDC has released its IDC Retail Insights' Predictions for 2012 via it’s annual predictions conference call.  This was a global predictions call and was focused broadly on all types of financial services.  There are also other calls coming up that focus on regional predictions in both Europe and Asia as well as calls specific to sub-industries within Financial Services.   

Leading this conference call was Bob Parker Group Vice President.  Other IDC Retail Insights team members on the call were

Summary

According to IDC Retail Insights, the economic indicators are strong going into 2012.  IDC believes that year to year spending growths for Retail Industry segments will range from a low of 3.9% for for Home Furnishing to a high of 5.6% for Drug Stores.  Spending will grow the fastest in the software at 5.8% year to year, while services growth will be lowest at 3.5%.  Asia Pacific is poised to grow the fastest at 4.8% while Western Europe will only row at 3.6%.

The IDC Retail Insights team also confirmed four major IT trends that are reshaping the industry:  Cloud Computing, Social Computing, Mobile Computing, and Analytics.

The Ten Predictions

The 2012 predictions list below was sourced from the conference call slides.

  1. Growth Strategy. “Consumers, not products or channels, create the basis for growth strategies.”
  2. New Retail IT Model. “The Omni-Channel Consumer directs a new Retail IT model for the industry – O3.” 
  3. Innovative & Efficient. “Retailers will race to innovate and will operate more efficiently.”
  4. Synchronicity. “Retailers will synchronize the supply chain with the clock speed of their customers.”
  5. Brand Experiences. “Retailers will create great brand experiences by enabling engaged employee experiences.”
  6. Customer Engagement. “Planning paradigms will begin to evolve to support genuine customer brand engagement strategies.”
  7. Assortment Planning. “Continuous assortment planning (AP) orchestrated for space becomes the planning hub.”
  8. Store Evolution. “The store evolves – welcome to the Omnichannel Store.”
  9. Social Conversations. “Customer experience improvements that boost online conversion will go beyond the web store.”
  10. Delivery Models. “eCommerce delivery models will fragment.” 

For More Information

IDC Financial Insights: Predictions for 2012 for Financial Services

IDC has released its IDC Financial Insights' Predictions for 2012.  The December 6, 2011 annual predictions conference call was marred by technical problems, but the IDC team went ahead and recorded the webinar portion.  The recording will be available on the IDC Predictions website and has been loaded to You Tube, here and is also embedded below.

This was a global predictions call and was focused broadly on all types of financial services.  There are also other calls coming up that focus on regional predictions in both Europe and Asia as well as calls specific to sub-industries within Financial Services.  

Leading this conference call was David Potterton, Vice President of Global Research.  Other IDC Financial Insights team members on the call were Jeanne Capachin, Marc DeCastro, Karen Massey, Aaron McPherson, John O'Brien, Sean O'Dowd, and Michael Versace.

Summary

The IDC Financial Insights team started off the predictions by saying there are going to be four main themes in 2012. 

  1. Meeting regulatory and compliance requirements.
  2. Improving the cross-channel experience
  3. Improving operational cost efficiencies
  4. Improving revenue generation 

The Ten Predictions

The 2012 predictions list below was sourced from the conference call slides.

  1. IT Spending Growth. “Tumultuous financial markets, failing institutions, and lower profits in Europe and the U.S. will inhibit, but not eliminate, IT spending growth.”
  2. Channel Mix. “Financial institutions struggle to harness the right channel mix for an optimum customer experience.” 
  3. New Business Models. “Financial institutions will see the need to develop a new business model, but execution will elude the industry.”
  4. Revenue Generation. “Revenue-generation continues to be a major challenge in 2012 as financial institutions explore new pricing options enabled by technology.”
  5. Reliability of IT. “IT reliability becomes a major risk factor due to the age and complexity of key systems.”
  6. Mobile Payments. “Financial institutions will generate less than 10% of total mobile payments.”
  7. Operational Efficiency. “Financial institutions will continue to tackle operational efficiencies and will target average cost income ratios of 40%.”
  8. Risk Management. “Risk management will top US$60B and 15% of total IT investments across WW financial services.”
  9. Social Media. “Financial institutions will use social media to improve decision making and drive financial results.”
  10. Big Data Analytics. “Over 40% of all tier 1 banking and capital market firms gear up to execute big data / analytics business and technology strategies.”

Webinar Recording via YouTube

 

For More Information

Jack Uldrich: Predictions for 2012

Jack Uldrich is a well known author, blogger, columnist, keynote speaker, and global futurist.  Two books of his I recommend are 1) Jump the Curve: 50 Essential Strategies to Help Your Company Stay Ahead of Emerging Technologies and The Next Big Thing is Really Small: How Nanotechnology Will Change the Future of Your Business.

Uldrich has released his list of predictions for 2012.  I like reading his list every year because his predictions are integrated into stories and potential scenarios that could very well happen.  The stories and scenarios bring the predictions to life and helps you imagine other uses for the predicted technology trend.

Here’s a summary of his list

  1. Blackout Friday. Retailers will admit to using advanced facial recognition software.
  2. Collegiate Guarantees.   University helps unemployed alumni with special offer.
  3. Augmented Political Reality.  A mobile app to help voters match candidates to special interest groups
  4. Potty “Gaming”.  A new game to help parents potty-train their toddlers.
  5. Urban Crops.  A city will initiate a major focus on urban farming to feed it’s citizens.
  6. Paparazzi Drones.    Advanced miniature robotic drones to be applied to the celebrity industry.
  7. Virtual Grocery Stores.  Subway walls to become a smartphone enabled virtual grocery store..
  8. Nano-Drugs.   Trial program launched to apply groundbreaking nanoscience technology to cancer treatment
  9. Networked Traffic.    Social networking apps to reduce traffic congestion.
  10. Phone Food Sensors.  New device attached to smartphones chemically analyzes food while shopping at grocery stores.

You can read the detail behind Uldrich’s list at his blog  http://jumpthecurve.net/health-care/futurist-jack-uldrichs-predictions-for-2012/

IDC Health Insights: 2012 Health Industry Predictions

Earlier this week, I attended the annual IDC Health Insights Predictions 2012:  Health conference call.  

This was a global predictions call that covered the entire Health Industry, including health payer, provider and life science sectors.  The team identify major global trends that will impact the has scheduled other prediction calls going into more detail on topics specific to payer, provider and life sciences.  There are also other calls coming up that focus on health industry related predictions in both Europe and Asia.   

Leading this conference call was the IDC Health Insights Group Vice President, Scott Lundstrom.  Also on the call were 8 other members of the IDC Health Insights analyst team

Summary

IDC says significant changes are transforming components of the Health Industry value chain driven by a focus on patient safety, cost containment, quality improvement, and regulatory compliance.  Key topics of importance to business leaders will be EMR and EHR for providers, connected health, healthcare industry reform, and the life sciences value chain. 

Overall, IDC list 5 major technology themes

  1. Reform
  2. Analytics and Big Data
  3. Cloud
  4. Mobile
  5. Social

IDC is hot on themes 2-5 throughout all of its predictions calls.  

The IDC Health Insights Ten Predictions for 2012

The 2012 predictions list below was sourced from the conference call slides.

  1. EHR. “The Majority of U.S. Providers Will Use an EHR by the End of 2012”.
  2. ACOs. “Successful Accountable Care Organizations Will Emerge from Private or Public-Private Initiatives” 
  3. Re-Branding for Care. “Health Plans Rebrand: Care is the New Core”
  4. Integrated Strategies. “Integration of Payment, Clinical Performance and Outcomes”
  5. Analytics for Pharma. “Pharma adds "Actionable" to Analytics in 2012”
  6. Analytics for ACOs. “The Next Mountain for ACOs to Climb Will be the Development of an Enterprise Analytic Framework Including Clinical Analytics”
  7. Outsourcing.  “Outsourcing Best Practices Shift From Vendor to Partner”
  8. Mobile. “Bring Your Own Mobile Device Gains Popularity, But Security Risks Abound”
  9. Communication Strategy. “Second-Generation Communication Strategies Emerge”
  10. Social. “The Next Generation of Consumer Engagement will Leverage Consumers’ Social Graphs”

For More Information

IDC Manufacturing Insights: 10 Predictions for Manufacturing in 2012

I attended the IDC Manufacturing Insights Predictions 2012:  Manufacturing conference call today.   I enjoyed this call as IDC highlighted the key 2012 trends within the Manufacturing Industry.

This was a global predictions call and was focused broadly on manufacturing industry wide predictions.  The IDC Manufacturing Insights team has scheduled other prediction calls going into more detail on topics like Supply Chain and Product Lifecycle Management.  There are also other calls coming up that focus on manufacturing related predictions in both Europe and Asia.   

Leading this conference call was the IDC Manufacturing Insights team of Joe Barkai (Vice President), Simon Ellis (Practice Director), Kimberly Knickle (Practice Director), Pierfrancesco Manenti (Head – EMEA), and Bob Parker (Group Vice President)

Summary

In 2012, the industry could be characterized as having cautious optimism.  Manufacturing is recovering but business will never be the same.  IDC showed spending forecasts for all major sub-industries with manufacturing and all industries show growth with the consumer oriented industries showing the most growth. 

The Ten Predictions

The 2012 predictions list below was sourced from the conference call slides.

  1. ‘Engaged’ Organizations. “Success in the intelligent economy will be achieved through “engaged” organizations”.
  2. ‘Four Forces’. “IT organizations will make foundational investments in the “four forces” that deliver both IT productivity and business value”  (note:  IDC says the four forces are Mobility, Big Data, Cloud, and Social Business)
  3. Supply Chain Alignment. “Manufacturers Focus on Clock-Speed Alignment across the Supply and Demand Sides of their Supply Chains”
  4. IT Support of Supply Chain. “The Requirement for Speed and the Ubiquity of Information Creates a New Landscape for IT Support of the Supply Chain”
  5. Lean Innovation. “Manufacturers Adopt Lean Innovation Throughout the Product Lifecycle”
  6. Product Lifecycle Visibility. “Greater Visibility and Deeper Understanding of All Aspects of Product Lifecycle Enable Context for Innovation”
  7. Factory of the Future: Capabilities.  “The Factory of the Future will be Driven by Capabilities to Fulfill Customer Demand Rather than Pure Production Capacity”
  8. Factory of the Future: Operations. “The Factory of the Future will Require a New Approach to Operations Applications”
  9. Culture of Learning. “Engaged Manufacturers Look Ahead by Creating a Culture of Learning”
  10. Sustainability. “Manufacturers Shine Environmental Sustainability Spotlight on the Factory as a Means of Getting to the Product”

For More Information

JWT: 10 Consumer Trends For 2012

A recent JWT press release 10 Trends That Will Shape Our World in 2012 caught my eye.  The press release announced the publication of JWT’s seventh annual forecast of key trends that will impact consumer decision making and purchase behavior.

This is a good annual list to take a look at for those in the B2C world.  Consumer behavior is shifting constantly and it’s important to understand why, how, and where those shifts are happening.

To research and develop it’s top ten list, JWT uses data gathered via quantitative surveys of consumers in the U.S. and U.K. as well as input from JWT employees, clients, and other influencers across a number of industries.

JWT’s Top Ten Trends:  Themes uncovered in the survey data include uncertainty about the economic future, the ongoing drumbeat of new technology in our lives, and and a new theme of shared responsibility with a focus on making better food purchase decisions.

Here’s my summary of the ten trends on JWT’s list…

  1. Navigating the New Normal:  Continued economic conditions force brands to develop new entry points for cost-sensitive consumers.
  2. Live a Little:  Overstressed consumers look to splurge once in a while or at least escape from the many worries of the day.
  3. Generation Go:  Enabled by technology, twentysomethings grow up and transform themselves, with many of them starting their own business
  4. The Rise of Shared Value:  Increasingly, some corporations are deciding that making a profit and being socially responsible can be achieved at the same time.
  5. Food as the New Eco-Issue:  The environmental impact of our food choices will become a more prominent concern.
  6. Marriage Optional:  Increasingly, women are taking an alternate life route, one that doesn’t include marriage as an essential checkpoint.
  7. Reengineering Randomness:  Greater emphasis will be placed on reintroducing randomness, discovery, inspiration and different points of view into our worlds.
  8. Screened Interactions:  Consumers are increasingly expecting to interact (touch, gesture, speech) with flat screens and surfaces
  9. Celebrating Aging:  Medical and cultural advances help seniors redefine what it means to grow old.
  10. Objectifying Objects:  Technology increasingly gets 1) embedded in all sorts of objects and 2) enables the creation of totally new products and services

For More Information

IDC Energy Insights Predictions for 2012 Utilities Industry

I recently attended IDC Energy Insights Predictions 2012:  Utilities conference call today.  I look forward to the IDC Insights series of conference calls every year as it helps me understand the critical issues and trends that impact Information Technology decisions within a particular industry. 

In this case, the predictions were focused on the Utilities industry with an emphasis on North American issues.  There are other calls coming up that focus on Europe and Asia.   

Leading the conference call was the IDC Energy Insights team of Jill Feblowitz, Jay Holman, Sam Jaffe, Usman Sindhu, Casey Talon and Marcus Torchia

Summary and Key Themes

IDC Energy Insights says in 2012, the industry is entering a ‘post stimulus’ period.  While funding has dried up, there are areas where investment spending is growing, such as Solar PV installations.   Other investment areas include Smart Grid, Smart Buildings, Electric Vehicles, and Energy Storage.

The 2012 predictions list below was sourced from the conference call slides.

  1. Smart Meters. “Smart meters will peak in 2012, propelling demand response, but spending tempered for now”.
  2. Smart Grids. “Distribution automation will lead smart grid control investments with 13% CAGR”
  3. Smart Buildings. “Smart building technology investments will gain more traction with utilities”
  4. Electric Vehicles. “120,000 plug-in electric vehicles will be sold in North America in 2012”
  5. Lithium Batteries. “Lithium-Ion large format batteries will reach $600 per kWh by the end of the year”
  6. Solar PV Installations. “Despite the 1603 Treasury Grant expiring in 2011, PV installations will grow by >25% in 2012”
  7. Commercial PV. “>60 MW of commercial PV installations will incorporate micro-inverters or DC optimizers in 2012”
  8. Security & Risk. “Security and risk will continue to grab decision maker’s attention, leading to increased budgets”
  9. Big Data Analytics. “Utilities will invest in analytics in anticipation of big data”
  10. IT Spending. “IT spending by North American utilities will increase by 4.5% % over the next four years”

For More Information