Social Media Case Studies and Lessons Learned

HorizonWatch Blog Post Title Want to learn more about how other companies have leveraged social media to help them achieve their business objectives and goals? 

This post provides links to resources, blog posts, and articles that can help you understand just how transformational social media can be to helping businesses increase growth and/or drive productivity to improve the bottom line.  I’ve included links to lots of case studies and examples that can help you find ways to embed social computing into the framework of every enterprise business process.  Learn from case studies and lessons of others that have already experimented with social media.

I’ve categorized the resources found below into four sections:

  1. Marketing Case Studies and Lessons
  2. Customer Service Case Studies and Lessons
  3. Product Development Case Studies and Lessons
  4. General Case Studies and Lessons 

I hope you explore the links, learn from them, and then develop your own social computing strategies.  Enjoy!

Marketing Case Studies and Lessons

Customer Service Case Studies and Lessons

Product Development Case Studies and Lessons

General Case Studies and Lessons

4 thoughts on “Social Media Case Studies and Lessons Learned

  1. Thanks. Customer service is one of the best uses of social media and can have a major impact on corporate brand and reputation. Many companies are now turning to social media to improve relationships with customers by providing a better customer experience.

  2. Thanks for this post. For sure many people and entrepreneurs want to join in and learn about social media marketing. For sure they can get several ideas and information from this post.

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