When implemented successfully, social collaboration technologies connect people to other people, both within an enterprise and externally across enterprises. When people get connected digitally, it strengthens the relationships those people have with each other. And it increases the productivity of those people relative to the business transactions they are conducting.
I recently published my trend report Social Business Trends to Watch in 2014. The report provides an overview of Social Business and what sub-trends to watch in 2014.
Below I’ve provided you a list of 10 articles that I thought you might be interested in
I subscribe to IdeaWatch, a monthly e-newsletter sent out by IBM’s Institute for Business Value team. The newsletter always provides interesting articles. The articles contain strategic insights and recommendations based on research that IBM’s Institute for Business Value team of analysts and consultants regularly perform. The articles help me stay informed on the critical issues facing business leaders.
Today I opened the most recently newsletter in my in-basket. You can see the full online version at IdeaWatch. Here’s a list of the articles in the current issue:
As mentioned above, you can access the current version of the e-newsletter online at IdeaWatch. From that page you can also access all the previous issues.
If you are not yet subscribing to this monthly e-newsletter, I encourage you to do so. It’s a nice monthly digest that provides with current thought leadership content. To subscribe, you’ll need to go to the subscription center for IBM e-newsletters https://www-931.ibm.com/bin/subscriptions/welcome.cgi?cl=ZZEN and once you register with your email id, you’ll be presented with a list of e-newsletters. Look for IdeaWatch: Business Perspectives from IBM Global Business Services and select it to subscribe.
Today I attended the IDC Manufacturing Insights conference call where IDC outlined its 2010 Predictions for Manufacturing Supply Chains. On the call Simon Ellis, IDC Mfg Insights Practice Director, Supply Chain and Kimberly Knickle, IDC Mfg Insights Practice Director, Emerging Agenda outlined the firm’s recommendations for manufacturer supply chains in 2010
The call started with a overall look at economic trends affecting supply chains disciplines such as procurement, planning, manufacturing and logistics and then moved into the top 10 predictions. The overall theme from IDC is that manufacturing companies need to rethink their supply chain structures and begin to evolve to a variable-cost-driven value network.
Here is a summary of the top ten trends.
Optimization Focus: “Dynamic Optimization” dominates Capability Investment to Support Redefining of the Supply Chain
Sales & Operation Planning: S&OP Will Re-emerge as the Synchronizing Process for Reconciling Supply and Demand
Redesigning Supply Chains: Balancing Supply and Demand Across the Value Chain Will Prompt a Strategic Redesign of the Supply Network
SCM and PLM Convergence: Supply Chain and Product Life-Cycle Management Applications Will Increasingly Converge as Manufacturing Companies Focus on Innovation Delivery
Intelligent Supply Chains: Intelligent Supply Chains Will Put Broader Visibility Burden on Supply Chain Organizations, Both Owned and Outsourced
Globalization: Supply Chain Organizations Will Invest in Capabilities That Facilitate Global Operations
Rethinking Fulfillment: Transportation Capacity Will Tighten, Causing Supply Chain Organizations to Rethink Fulfillment Strategies
Risk Management: The Increasing Pace of Supply Chain Outsourcing/Offshoring Will Keep Risk Management High on the Strategic Agenda, But Investment Will Remain Focused on Building Risk Awareness
Time to Get Smarter? Smart Services and the Need for Persistent Assets Create the Inflection Point for RFID, Sensors, and M2M
Metrics Drive Intelligence: Armed with Metrics, Manufacturers Move from Sustainability Reporting to Intelligence
As the IDC team summarized the call, it was stated that 2010 will be the year of the intelligent supply chain. There will be a focus on developing smarter processes, products, plants, people, and partners. This thought confirms IBM’s Smarter Planet campaign.
IDC held its "IDC Insights Predictions 2010: Retail" web briefing last Wednesday, January 13, 2010. Leading the call were IDC Retail Insights analysts Leslie Hand, Ivano Ortis, and Group Vice President Bob Parker.
The conference call provided insights into current driving forces impacting retailers (including Sustainability, POS systems and RFID, and customer experience) and important IT investment trends for 2010 in the area of supply chain, demand planning, merchandising, and point-of-sale (POS) business initiatives.
Certainly, the economy had a big impact on retail in 2009 and that trend is expected to continue in 2010. However, retail will begin emerging in 2010 with new business models and perhaps new industry leaders.
Here’s a summary of the 10 predictions IDC provided on the conference call.
Growth Strategies: IDC says that in 2010, retailers will seek growth strategies based on “Same Shopper” sales and first time buyers.
New IT Investment Strategies: IDC predicts retailers will launch aggressive technology investment programs to support new business models while reducing traditional IT costs.
Getting More Value From Supply Chains: Retailers will extract more value from their supply chains, responding adeptly to customer, supplier, and regulatory influences.
Devil is in the Details: IDC says that retailers reach nirvana where PLM information informs intelligent automation
Customer Experience: Retailers will focus on customer experience solutions convergence. CRM, SCM, and BI applications on a single source of demand information.
Mobile Shopping: IDC expects retailers will drive mobile consumer interaction and this will usher in the open shopping era.
Demand Information To Drive Customer Loyalty: Retailers will work on building customer intimacy and loyalty while improving brand performance.
Harvesting Intelligence: IDC says that in 2010, retail investment in demand intelligence and BI will be driven by a need to lower inventory costs and be more customer centric.
Sustainability Initiatives: IDC predicts retailers will build sustainable lean enterprises
Social Commerce: IDC cleverly states that traditional retailers are on the Titanic and the approaching iceberg is online social commerce.
The formal part of the call ended with the IDC team reviewing their four pillars of investment for retailers. Here’s a summary of the four pillars.
Drive IT Infrastructure savings
Harvest Demand Intelligence
Drive Improved Customer Experience
Improve The Supply Network
The four pillars seem pretty obvious when I look at them…and you could make the case that those pillars have been important for decades and will still be important for many more decades to come.
I spent the first 8 years of my career (back in the 80’s) focused on the Manufacturing industry (anyone remember MAPICS?) and since then, my focus shifted to strategy, marketing and market intelligence disciplines. So much has changed since I was deep into manufacturing. Back then we were just happy to get small and mid manufactures up on automated front office and back office systems. The manufacturer of today has so much more to think about when they employ IT systems across their business.
The IDC analysts started the call with a review of the environment facing Manufacturers. To summarize their comments…all the factors look to be in place for a major transformation of the manufacturing industry. IT and related smart technology can enable this transformation.
The call then turned to the top 10 predictions, which focused on how trends in Manufacturing will impact spending on information technology and improvements. The analysts covered predictions in supply chain, demand management, product lifecycle management, operations technology, smart technology, and sustainability.
Here’s my summary of the predictions presented on the conference call
Business Model Transformation: Companies will transform business models to better meet the needs of increasingly demanding customers
Variable Cost Structures: IT Organizations Will Look for Costs Structures that are more variable as they assist in making technology a focal point of business strategies.
Variable Cost Driven Supply Chains: Manufacturing companies will begin the process of fundamentally rethinking their supply chain structures, evolving from a fixed-cost-driven supply network to a variable-cost-driven value network.
Dynamic Supply Chain Optimization: Dynamic optimization dominates capability investment to support redefining of the Supply Chain.
Product Innovation Aligned with Business Strategy: Manufacturers will look to better align product lifecycle innovations with the overall business strategy.
PLM Usage Matures: Manufacturing companies will become more mature in their use of enterprise PLM applications.
Fulfillment Networks: Manufacturing companies will increasingly see factory assets as part of the larger fulfillment network.
Intelligent Factory Networks: Firms will create intelligent factory networks.
Smart Services: Smart services and the need for persistent assets create the inflection point for RFID, Sensors, and M2M.
Sustainability: Armed with metrics, manufacturers move from sustainability reporting to intelligence.
IBM’s Plant Location International services have been around for 50 years. This IBM team provides advice to companies on their location decisions, covering all sectors and types of business functions. Over the years, this team has acquired extensive expertise and knowledge on what shapes corporate investment decisions. The team also works with government agencies worldwide for economic development and investment promotion in their efforts to improve and market their locations to investors.
Highlights from the 2009 Global Location Trends report include:
The economic recession clearly affected global investment activity: a decline of 25% in jobs created through foreign investment.
Various 'hot-spots' among the emerging markets were severely affected, as companies postponed or cancelled larger, risk bearing projects.
Stable, mature markets performed relatively better than the emerging markets, still attracting the smaller, consumer oriented projects, and being a safe choice for many consolidation projects (although the majority of these also showed overall decreases).
The widening of global investment continued. Despite the overall decrease in total investment, companies extended their search for markets, talents, and cost efficiency to new corners of the world. In particular, Africa continues to increase its share of global investment.
First indications for 2009 show that the above trends continue up until recently. Q3 and Q4 however clearly show signals of increasing activity. This is unlikely to lead shortly to similar numbers of new jobs as in recent record years, but shows that companies are beginning to change their focus to growth strategies again.