Cognitive Computing Trend and Prediction Articles for 2014

We are fast-approaching a new era of computing called cognitive computing. Cognitive computing systems will learn, interact and adapt naturally to support consumers, knowledge workers and business decision makers. This new computing era is not an incremental change. It will disrupt industries and how work gets performed within those industries. It signifies a fundamental shift in how machines interact with us and the environment.

I recently published my trend report  Cognitive Computing Trends to Watch in 2014.   The report provides an overview of Cognitive Computing and what to watch in 2014 in related topics like IBM Watson, Artificial Intelligence, and Smart Machines.   In the deck, I provide  important trends and predictions about Cognitive Computing trends in 2014.

Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
The Economist Group The machine of a new soul
BGR What might finally take Siri to the next level? You.
IPWatchdog What is a Computer?
opus Research 10 Trends to Watch: Conversational Commerce 2014
inside BigData A Look Ahead at Big Data and Cognitive Computing
Wired Innovation Insights Artificial Intelligence Set to Deliver ‘Wow’
CSC Becoming a Believer in Artificial Intelligence
New York Times Brainlike Computers, Learning From Experience
IBM Bringing Cognitive Computing to the Enterprise
The Bridge Cognition-as-a-Service will be big in 2014


Business Analytics Trends and Prediction Articles for 2014

Leading-edge businesses are already embracing advanced analytics solutions and services that can help them identify their most profitable customers, accelerate product innovation, optimize supply chains and pricing, and identify the true drivers of financial performance. These leading-edge businesses will be successfully prepared for the cognitive systems era.

I recently published my trend report Business Analytics:  Trends to Watch in 2014 out on slideshare.   The report provides an overview of Big data and what to watch in 2014.  Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
B2C Business 2 Community 2014 – The Year of Predictive Analytics for SMBs
Information Week IT Must Deliver Visual, Mobile-Friendly Data Analytics
Enterprise Apps Today Top Business Intelligence Trends For 2014
Heather Hiles (Pathbrite) Big Idea 2014: Move Over, Big Data—It’s Time for Personal Analytics
Forbes Five Business Intelligence Predicitons for 2014
Cloud times Predictive Analytics is the Next Growing Sector in Big Data Market
International Institute for Analytics Forecasting the Future of Analytics: 2014 Edition
IIIA (IIA) Announces Nine Analytics Predictions for 2014
Information Management 11 Data Visualization Experts You Should Follow on Twitter
Revolution Analytics 14 Analytics Predictions for 2014


Cloud Computing Trend and Prediction Articles for 2014

In 2014, enterprise decision makers will no longer debate whether cloud services are reliable or secure enough to handle their corporate needs and will aggressively pursue strategic cloud initiatives that will transform the way they operate to better compete in an increasingly challenging business environment. Security and data governance issues will continue to be the major barrier to cloud adoption/implementation.

I recently published my trend report Cloud Computing Trends To Watch In 2014 on slideshare.  The report provides an overview of Cloud Computing Trends to Watch in 2014.

Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title 10 Cloud Computing Predictions for 2014
Data Center Knowledge Coming in 2014: Cloud Sprawl, Personal Clouds and More
Network World Hybrid cloud: The year of adoption is upon us
Paranet A Cloudy Forecast for Cloud Computing in 2014
PerspecSys Cloud Security – 5 Predictions of What We’ll See in 2014
GigaOM Three emerging cloud computing trends for 2014
Cloud Computing Intelligence Verizon’s predictions for the cloud in 2014
Cloud Velocity AWS Will Enter the Hybrid Cloud Market
Cloud Passage 5 Cloud Predictions for 2014
Hitachi Data Systems Trend 3: Greater Adoption of Private cloud


Enterprise IT Security Trends and Prediction Articles for 2014

Security is one of those long term trends that just continues to grow in importance and size. Information security professionals face the challenge of detecting an ever increasing number of threats.

Consumerization, social, mobile, cloud, big data and IoT are all contributing an increased risk of security and data breaches . The data center is more vulnerable than ever. New threats emerge daily and even hourly and we hear reports of major attacks daily on the nightly news.

I recently published my trend report Enterprise IT Security Trends To Watch In 2014 out on slideshare.  This  trend report provides an overview of Enterprise Information Technology Trends to Watch in 2014.

Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
Channel Pro Cybersecurity: The landscape in 2014
Trusteer The Most Dangerous Malware Trends for 2014
Information Age 8 cyber security predictions for 2014
ZDNet Cybersecurity in 2014: A roundup of predictions
PCWorld Security prediction for 2014: It will get worse
PerspecSys Cloud Security – 5 Predictions of What We’ll See in 2014
Enterprise Networking Planet 5 Network Security Predictions for 2014
Real Business 14 IT security predictions for 2014
Info Security Top 13 Cyber Security predictions for 2014…
Cisco Our Unofficial Top Ten Cyber Trends for 2014


Information Technology Trends and Prediction Articles for 2014

The information technology industry is already heading into a period of amazing transformation. Trends such as cloud computing, mobile, social business, big data and analytics are the enabling technologies that are part of a new computing platform…a platform that all business must get on quickly. This means leaving legacy applications behind and quickly adopting new applications that are built on the new enabling technologies. A critical requirement is that this new platform must be built and designed from the ground up with enterprise wide security in mind.

Other new technologies that are quickly coming into play include Internet of Things, Cognitive Computing, and Digital Services. All of this flurry of activity requires a new breed of application software developer who can leverage all the new technologies and build that computing platform that will allow companies to survive….and thrive into a future that is digital.

I recently published my trend report Information Technology Trends to Watch in 2014 out on slideshare.  Below I’ve provided you some articles on this trend that I thought you would want to read.

Source Title
Forbes Top VCs Predict Where They’ll Invest Their Money In 2014
DigiTimes 10 technology predictions for 2014 Top B2B Tech Trends for 2014
Customer THINK Top B2B Tech Trends for 2014
Tech Cocktail Big Trends to Look for at 2014 CES
TechnoBuffalo Top tech trends in 2014 (video)
Two Thirds Done 10 Predictions for the Computer Industry for 2014
Appirio The Coming Disruption: 2014 Technology Predictions
CMSWire Forrester: Top Tech Trends Say Hold onto Your Virtual Hat
Market Watch Top tech trends in 2014 and what they mean to investors (slideshow)
HuffingtonPost 4 Big Trends in 2014 — Social/Mobile/Data in the Cloud


2014 Technology Trends Research

While everyone was enjoying the holiday break, I was researching emerging technology trends and predictions for 2014.

I’ve selected 10 trends for my list this year.  I have about 20-25 trends I am really tracking, but I am only able to profile 10 at this time.   Throughout the rest of 2014 I hope to profile some of the others.   Some of the trends on my list are more mature in their adoption and development than others.  However, those that made my list are the trends that I feel CIOs and IT leaders will be wanting information on.

My trend reports always provide a rich set of resources that community members can use to learn more about the trend.   These trend reports are 15-20 pages and typically have the following table of contents:

  1. Quotes from Analysts that define the trend and the market size or growth
  2. Important developments / predictions about this overall trend we should watch in 2014
  3. Overall trend adoption drivers & challenges as well as implications
  4. Links to Industry Analysts sites and blogs that talk about this trend
  5. Links to important Industry and Business publications/websites that talk about this trend
  6. Links to major IT Industry Vendors websites/portals for this trend
  7. Links to social media platforms, networks, and communities that are organized around this trend
  8. A list of online Influencers that regularly post on Twitter
  9. Websites and resources on (my employer) that relate to this trend
  10. Selected reports and white papers about this trend that I have found online.
  11. Selected books, videos, and other related resources

If you follow me out on social media or this blog,  you’ll always have the latest news on these trend reports.

2014 Technology Trend Webinars from Sept-Nov

imageYesterday in my post “2014 Technology Trend Webinars in December” I provided a list of upcoming technology analyst webinars during the month of December that can provide you with overviews of analyst trend and predictions for 2014.    In this post today I am providing a list of similar webinars that have already occurred over the last few months.  If you are interested in staying on top of technology trends, these are great webinars to review.  

All these webinars have been recorded and archived, so you can access on demand via the analyst websites.  The title of the webinars are hot linked so you can just click on the ones you want to view.  These should all be free webinars, but you may need to register on the website if you have not done that already.  Enjoy!

27 Aug 2013 Yankee Group  M2M Market Trends and Opportunities

05 Sep 2013 Deloitte   Gamification Goes to Work: Beyond Points, Badges, and Leaderboards

25 Sep 2013  Gartner   Mobile Trends and Issues From 2013 to 2016

26 Sep 2013  Gartner   Cool Vendors 2013: The Nexus Grows and Challenges Current IT Assumptions

01 Oct 2013  Gartner    3D Printing: The Hype, Reality and Opportunities Today

03 Oct 2013  Gartner    Ten Trends and Technologies to Impact IT Over the Next Five Years

03 Oct 2013 Deloitte  Marketing’s Digital Renaissance and the CMO’s Evolving Role

23 Oct 2013  Gartner    Information, Analytics and Big Data Trends and Opportunities

05 Nov 2013  Yankee Group    Mobile Metrics That Matter: 10 Data Points That Will Define the Next Wave of the New Mobile Economy

06 Nov 2013  Gartner   Gartner Predicts a Disruptive IT Future

07 Nov 2013 Deloitte  Cognitive Computing: Can Computers Learn from Experience?

08 Nov 2013  Gartner   The Internet of Everything: Business Models and Scenarios

12 Nov 2013  Gartner   Top Security Trends and Take-Aways for 2013/2014

15 Nov 2013  Gartner  What Your Network Security Will Look Like in 2018

19 Nov 2013  Gartner   The Big Data Opportunity: What Does it Mean for CSPs?

19 Nov 2013  Gartner  Emerging Trends Radar Screen

21 Nov 2013  Gartner  Through the Nexus Looking Glass: Microsoft, Google and Apple

Gamification: A 2013 HorizonWatching Trend Report

My Gamification: A 2013 HorizonWatching Trend Report has been pretty popular out on Slideshare so I thought I’d post about it here.

Gamification can be defined as the emerging trend of applying game-design techniques to non-game situations and applications.  The recent hype around Gamification is how enterprises are beginning to employ gaming techniques to business processes.  The main objective with gamification is influence employee or customer behavior in order to motivate them, in a fun and entertaining way, to solve a problem or execute a business process.  There are many potential applications of Gamification across all business processes.  Gartner has said that they believe 70% of the Fortune 2000 corporations will have implemented a Gamification application by 2014. 

Trends in Gamification for 2013

  1. Gamification Grows Up:  As the media buzz from 2012 continues, case studies highlight successful uses of gamification and Business Leaders realize there is business value.
  2. Designing for Success:  Case Studies and Industry Best Practices will reveal significant differences in design requirements depending on desired outcome.
  3. Gamification is not easy:  Successful implementations of Gamification can require significant upfront planning and design work.
  4. Integration with Mobile, Social & Collaboration Platforms:  Users increasingly prefer gamification efforts that are integrated with existing mobile, social and collaboration platforms.
  5. Large Enterprise App Vendors Experiment:  Expect large application vendors to experiment with embedding Gamification techniques directly into business applications.
  6. Gamification Analytics:  Expect innovative uses of analytics to understand how to optimize gamification techniques in order to influence behavior.
  7. Significant Benefits: In 2013, there will be increased industry case study examples that demonstrate the value a cohesive, connected and playful team can achieve via gamification.
  8. Skills and Training:  Large enterprises will look to invest in developing skilled resources in Gamification design and development.
  9. Gamification Services: Lack of experience with Gamification will drive increased interest in Gamification Consultants.

The Trend Report

Check out the embedded slides below or go download a copy for your own use.

Bring Your Own Device: A 2013 HorizonWatching Trend Report

The past year has been characterized by the consumerization of IT for most businesses, and the rising popularity of smartphones and tablets entering the workplace continues to intensify.  The BYOD trend refers to the enterprise policy of allowing employees to use their personally owned devices (laptops, smartphones, tablets) to access enterprise information and applications.  In 2013, companies will need to have policies and solutions in place to ensure cost-effective, productive and efficient bring your own device (BYOD) workplaces.

2013 Trends in BYOD

  1. Number of Devices: Many workers today are carrying three devices: Laptop, Tablet and Smartphone.
  2. Diversity of Devices: Different manufacturers and different operating systems.
  3. Increased IT Responsibilities: IT departments ramp up to handle Mobile Device Management and Security requirements
  4. Best Practices / Case Studies: As BYOD programs increase, demand will increase for industry-wide best practice and case study documentation.
  5. Geographic Differences: BYOD programs need to be customized by geographic region.
  6. Moble Device Policies: Enterprises develop guidelines/standards for employees to follow
  7. Mobile Workforce Training: Leading edge organizations develop and provide mobile device and mobile app trainings as part of their BYOD program
  8. What’s the ROI of BYOD?: With the increased Mobile Device Management requirements, look for CFOs to evaluate whether BYOD really saves any real money

BYOD Trend Report

Head on over to Slideshare where you can download my report

32 Articles Discussing IT Security Trends for 2013

SecuritySecurity is one of the most important long term trends happening in the Information Technology Industry today. 

There so many challenges facing enterprise I.T. departments, many of which were just not a major challenge 10 years ago.  The advent of cloud, mobile, social, big data, other digital trends is taxing even the most secure enterprise I.T. infrastructure.  Enterprise IT systems are sending and receiving more information to partners, customers and external stakeholders over a wide variety of networks.    In addition to those disruptive and emerging technology  trends is the fact that the criminals and hackers out there are getting more and more sophisticated in their planning of cyber attacks.

Today, our world’s infrastructure is both more sophisticated and more interconnected than ever before – linking vast amounts of information and services in new ways, but also introducing more security complexities and challenges in roughly equal proportion. For this reason, it is no longer enough for organizations, or even entire governments, to try to address security strictly within their own enterprises.

The list below contains 32 articles and blog posts I found recently that discuss the important 2013 trends to watch out for within the overall I.T. Security topic.  Read a few of these and you will get a good idea of what challenges await CIOs and their staffs in 2013.

Source Title of Article / Blog Post Key Security Predictions For 2013: Kaspersky Lab McAfee’s Top 10 Threat Predictions For 2013 Verizon’s Data Breach Predictions For 2013
ComputerWeekley Security Predictions for 2013
CSO Global Information Security Survey 2013: Breaches, BYOD – and boy bands Beyond SDNs – Networking & Security in 2013 Top 10 enterprise security predictions from McAfee
eWeek BYOD, Social Media Among Top Security Threats of 2013

The Biggest Cybersecurity Threats of 2013 

Fortinet Fortinet’s FortiGuard Labs Reveals 2013 Threat Predictions
Frost & Sullivan Frost & Sullivan Advocates New Strategies Against Advanced Cyber Threats
F-Secure F-Secure’s Top 7 Predictions for 2013 (If the Internet as We Know It Still Exists)
F-Secure Seven Predictions for 2013
InformationWeek 7 Top Information Security Trends For 2013
Insurance Networking News Top 10 IT Security Trends for 2013
Microsoft Using the Past to Predict the Future: Top 5 Threat Predictions for 2013
RSA’s Art Coviello 8 Computer Security Predictions For 2013
SCMagazine Top 7 end-user security priorities for 2013
Security Sales & Integration 2012 Top Technology Innovations 
Softpedia Top 5 Security Predictions for 2013 from ISF
Syantec Top 5 Security Predictions for 2013 from Symantec Cybersecurity predictions for 2013
The Guardian Data privacy predictions for 2013
The Guardian Five trends that will reinvent your approach to cyber risk in 2013
ThreatMetrix Top Cybersecurity Trends and Risks For 2013 Identified
Trend Micro Security Threats to Business, the Digital Lifestyle, and the Cloud
Trend Micro Trend Micro Predictions for 2013 and Beyond: Threats to Business, the Digital Lifestyle, and the Cloud
Trend Micro Trend Micro Releases Security Predictions for 2013 & Beyond
Venturebeat 6 big cybersecurity predictions for 2013
virtualization Review 3 Predictions for the Data Protection Industry in 2013
Watchguard Technologies WatchGuard Reveals Top Security Predictions for 2013
Websense 2013 Security Predictions

101 Technology Trends and Predictions Lists for 2013

First of all, Happy New Year to all of you who follow my research blog here.  I’ve been blogging since 2006 about emerging technology trends and I look forward to sharing more of my research, thoughts, and observations with you in 2013.  Thanks for visiting. 

HorizonWatching 2013 Technology Trends - PictureAs I do every year, I’ve been ‘surfing the net’ as part of my process to research technology trends.   I do this in order to come up with my own list of the important tech trends to watch…which I will be publishing in a few weeks.  

If you have been following my blog posts here the past month, you know I have been sharing my research notes and observations along the way.   So today I am providing you a list of 101 articles, posts, and documents I have collected and inventoried as part of my research the past few months.  All these lists all have one thing in common:  They are collections of Technology Trends and Predictions Lists for 2013.   All the articles below are hotlinked, so you should be able to just click on the link and go to the trend list. 

Like I said, I will be publishing my own list in a few weeks, so stay tuned!!


Trend List Source Title
Adaptiva 3 Enterprise IT Predictions for 2013
AMEinfo Top 5 technology trends for Middle East businesses in 2013
Avnet Video: My Top Three Technology Trends for 2013
Baseline Ten Tech Trends to Watch in 2013
Baseline Ten Tech Trends That Will Change IT in 2013
BCG Shaping the Future in an age of accelerating change
Beast TV Mark Anderson: Five Tech Predictions for 2013 20 Game-Changing Technology Trends That Will Create Both Disruption and Opportunity on a Global Level
Business Insider Ford’s Futurist Says These Massive Trends Will Define 2013
Business Insider The 6 ‘Gamechangers’ That Will Impact The Planet For Decades
CapGemini 7 IT Trends for 2013
CCS Insight CCS Insight: Top 12 predictions for 2013 and beyond
CEA 5 Technology Trends to Watch
CEA 5 Technology Trends to Watch (Press Release)
CenterBeam Five Enterprise Tech Trends for 2013: BYOD, VPNs, AaaS, Big Data and Business Intelligence
CIO (UK) Gartner reveals top predictions for 2013-2016
CIO Insight Top disruptive and emerging technology trends for 2013 7 Tech Trends That Will Impact Your Business in 2013 Business analytics, M2M spell opportunity in 2013: IDC
CMO.Com 13 Small Business Marketing Trends To Watch In 2013 Tech trends for 2013: Five things to watch
Cognizant Six Technology Trends to Watch
Cognizant Six Technology Trends to Watch – PDF File
CPA Practice Advisor Tech Predictions for 2013 My IT Crystal Ball End User Computing 2013 Predictions Disruptive technologies making inroads into the enterprise
DataCenter Knowledge 2013: The Year IT Becomes Invisible
Deloitte TMT Predictions 2013
Design Mind 20 Tech Trends for 2013
Disinformation Ten Top Futurist Predictions For 2013 and Beyond
ECNmag Roundtable: Predictions for 2013
Enterprise Systems Top Technology Trends for 2013
Enterprise Systems Enterprise IT: 2012 Trends and Predictions for 2013
Enterprise Systems Top Technology Trends for 2013
Enterprise Systems 4 Data Center Predictions for 2013
Ericsson 10 hot consumer trends for 2013
Forbes Top 10 Strategic Technology Trends For 2013
Forbes The Top 10 Strategic CIO Issues For 2013
Forbes 10 Tech Predictions For 2013: Apple TVs, Win 8 Flop And More
Forbes Tech Guru Mark Anderson’s Top 10 Predictions For 2013
Forbes What Will The Top Tech Trends Be In 2013?
Forbes Woz, The Great And Powerful: His IT Forecasts For 2013
Forbes 10 E-commerce Predictions For 2013
Forbes Technologies Of The Future: 5 Trends To Watch For 2013
Frost & Sullivan The consolidation of IT becomes apparent in 2013
F-Secure Top 7 Predictions for 2013 (if the Internet As We Know It Still Exists)
Gartner Gartner Identifies the Top 10 Strategic Technology Trends for 2013
Gartner Gartner Identifies Four Futures for IT and CIOs
Gartner Gartner Reveals Top Predictions for IT Organizations and Users for 2013 and Beyond
Gartner Gartner Identifies the Top 10 Strategic Technology Trends for 2013
Gartner Gartner Says Nexus of Forces Demands a Fundamental, but Necessary, Shift in Perspective
Gartner Gartner Says Worldwide Enterprise IT Spending is Forecast to Grow 2.5 Percent in 2013
GigaOM Printers are for toys, not newspapers: 20 predictions for 2013 Identifies Top Tech Trends for 2013 in Honor of National Techies Day
HealthSpot Daily 2013 predictions from Intel, JP Morgan, McDonalds, Qualcomm
HuffingtonPost Eight Business Trends to Watch Out For in 2013
Icreon Tech Icreon Tech Predicts Top 10 Technology Trends for 2013
IDC IDC Releases Market Predictions for 2013: CIO Agenda
IDC IDC Predicts 2013 Will Be Dominated by Mobile and Cloud Developments and 3rd Platform
IEEE IEEE Computer Society Announces 13 Technology Trends for 2013
iMedia Connection 16 surprising predictions for 2013
Inc. Biggest Tech Trends in 2012
InformationWeek 7 SMB Technology Predictions For 2013
International Business Times Seven Key Tech Trends for Businesses in 2013
ISACA ISACA Issues Guidance on Top 2013 Trends
IT briefcase Top 10 IT predictions for 2013
IT Business Edge Gartner’s Top Predictions for IT Organizations and Users for 2013 and Beyond
IT Jungle IT Spending To Increase In 2013, World Ascends To The Third Platform
Mashable 11 Big Tech Trends You’ll See in 2013
Mashable Top 25 Tech of 2012
Mass Relevance 9 Industry Analysts Every Marketer Should Follow In 2013
MediaPost Online Video: Predictions For 2013
MSN Money Technology predictions for 2013
National Intelligence Council Global Trends 2030: Alternative Worlds
NFB.CA 10 technologies that could revolutionize film
O’Reilly Radar 14 big trends to watch in 2013
Popular Mechanics 110 Predictions For the Next 110 Years
Psfk Experts Predict Top Trends for 2013
Quora What will be the top tech trends in 2013?
Read/Write Enterprise Six Tech Trends That Will Rock Enterprise IT in 2013 Six Tech Trends That Will Rock Enterprise IT In 2013
Real Story Group Twelve Predictions for 2013
RealWire Top five IT trends for 2013
Serena Software Serena Software Delivers Predictions for 2013
Social Media Today Top Business Technology Trend Predictions for 2013
Strategic News Services Mark Anderson – Five Tech Forecasts for 2013
Techatlast 10 Technology Trends to Expect in 2013
The Economist A top ten for business leaders
The Economist The World in 2013
The Futurist Top 10 Forecasts for 2013 and Beyond
The Times of India IT delivery in 2013: 6 likely trends What’s hot for 2013
The Washington Post Tech Trends to Watch in 2013
University of Akron News UA experts offer predictions for 2013
VentureBeat Big tech trends for 2013 (video)
Virtualization Journal The Top 10, Top 10 2013 Predictions
Virtualization Journal Cloud Computing and Big Data in 2013: What’s Coming Next?
Webbed Eye Top 5 Trends for Information Technology in 2013
ZDNet Ten Strategic CIO priorities for 2013
ZDNet ZDNet’s tech predictions for 2013

IDC Retail Insights: Predictions for 2012 for the Retail Industry

IDC has released its IDC Retail Insights' Predictions for 2012 via it’s annual predictions conference call.  This was a global predictions call and was focused broadly on all types of financial services.  There are also other calls coming up that focus on regional predictions in both Europe and Asia as well as calls specific to sub-industries within Financial Services.   

Leading this conference call was Bob Parker Group Vice President.  Other IDC Retail Insights team members on the call were


According to IDC Retail Insights, the economic indicators are strong going into 2012.  IDC believes that year to year spending growths for Retail Industry segments will range from a low of 3.9% for for Home Furnishing to a high of 5.6% for Drug Stores.  Spending will grow the fastest in the software at 5.8% year to year, while services growth will be lowest at 3.5%.  Asia Pacific is poised to grow the fastest at 4.8% while Western Europe will only row at 3.6%.

The IDC Retail Insights team also confirmed four major IT trends that are reshaping the industry:  Cloud Computing, Social Computing, Mobile Computing, and Analytics.

The Ten Predictions

The 2012 predictions list below was sourced from the conference call slides.

  1. Growth Strategy. “Consumers, not products or channels, create the basis for growth strategies.”
  2. New Retail IT Model. “The Omni-Channel Consumer directs a new Retail IT model for the industry – O3.” 
  3. Innovative & Efficient. “Retailers will race to innovate and will operate more efficiently.”
  4. Synchronicity. “Retailers will synchronize the supply chain with the clock speed of their customers.”
  5. Brand Experiences. “Retailers will create great brand experiences by enabling engaged employee experiences.”
  6. Customer Engagement. “Planning paradigms will begin to evolve to support genuine customer brand engagement strategies.”
  7. Assortment Planning. “Continuous assortment planning (AP) orchestrated for space becomes the planning hub.”
  8. Store Evolution. “The store evolves – welcome to the Omnichannel Store.”
  9. Social Conversations. “Customer experience improvements that boost online conversion will go beyond the web store.”
  10. Delivery Models. “eCommerce delivery models will fragment.” 

For More Information